We cooperate with Wisser's Hotel (Am Markt 21, 23769 Burg/Fehmarn). That is directly next door to our apartment houses. ---> approach/parking via Osterstraße 7 <---
It simplifies your check-in and check-out. You can also take advantage of the hotel business, such as the reception service for the hand-over of keys or to get more information and help.
Furthermore, the hotel offers a restaurant and bar as well as a rich breakfast buffet. You can also use the passage through reception in order to directly reach the shopping area in the town centre.
In the peak season our reception is staffed from 07:00 am until 22:00 pm.
Please don't hesitate to contact us in case of questions and requests.
Arrival / Check-in: from 15:00 - 18:00 o´clock
(after consultation with us it´s possible earlier or later)
Departure / Check-out: until 10:00 o´clock
(Late-Check-out: till 12 o'clock --> 30,00 EUR copayment)
Pay by bank transfer!
Within 14 days after the date of issue of reservation confirmation is to be paid a deposit of 50% the rental fee, and the remaining amount is to be paid up to 14 days before arrival dayon the bank account of the owner.
When booking via internet portal (Booking, Expedia, Air bnb...), the terms of payment of the respective portal apply.
For short-term booking the total amount is to be paid immediately within 14 days at the beginning of the rental after registration.
At directly-check-in please pay your bill at the reception "Wisser´s Hotel".
Payment possibilities: VISA, EC, Eurocard / Mastercard, Cash
In case of cancellation the contract up to 30 days before the rental, we will be charged a processing fee in the amount of 20,00 EUR. With later cancellation up to 7 days before the rental, 25% of the total price are to be paid. After that 50% of the total price are to be paid. (In this case, contact your cancellation insurance.)
When booking via internet portal (e.g. Booking, Expedia, Air bnb...), the terms of cancellation of the respective portal apply.
Parking spaces are available for our guests, directly at the house, no booking required. Approach via Osterstraße. Of course, you can also park your motorbike here. Should the hotel parking P1 be busy, there are more spaces P2 available at and behind the apartment house Osterstraße no 10.
Please take your room keys with you when you leave the hotel (out of reception hours), as they also open the exterior doors.
At your departure, please leave your room keys at the reception. )Otherise we charge 100,00 EUR.)
BED LINEN + TOWELS + ROOM CLEANING
The first equipment is inclusive (duvet cover, pillowcase, sheet, towel, shower towel, bath mat).
The final cleaning is also inclusive.
A laundry change costs 15,00 EUR per person.
An extra room cleaning costs 15,00 EUR per apartment.
From a 14-days-stay the laundry change and a room cleaning is free of charge. Please contact us for room service or we will contact you. (Tel. 04371 / 8898765)
Waste disposal: A dustbin is located directly at the apartment house no 10.
SMOKERS / NO-SMOKING-RULE
Smoking is prohibited in all public areas as well as in the rooms and apartments. We ask our smoking guests to smoke on the terraces or outdoors only and to use the provided ashtrays. Thank you!
INTERNET / WLAN
We offer free WLAN internet access to our guests:
Please select network LAN 1 -> connect -> open the browser -> confirm the terms and conditions (blue button) …ready
For our youngest visitors (0-3 years) we offer cots (15,00 EUR once) and highchairs (5,00 EUR once).
A tool box is available in every apartment.
EXTRA BED / SOFA BED
From 4 years on: 15,00 EUR per night
There is no lift, please ask for a room on the ground floor.
GENERAL HOUSE RULES